For KAWA customers who have:
- Any technical issues while using our products or services
- Any feature suggestions
- Any other concerns
For KAWA customers who have payment problems, delivery issues or request a warranty/return/change:
If you have payment or delivery issues, please contact our service with your order number and email address which uses to pay the order.
If you are not totally satisfied with your purchase and need to return or exchange them, KAWA wants you to be thrilled with our products. However, you can contact support@kawa-in.com.
For the media, bloggers, YouTubers or other promoters:
If you are interested in KAWA products and want samples to get more information about our products or services, please contact us at marketing@kawa-in.com.
For affiliates or business partners:
Want to do business with KAWA? We offer you better margins and more. Get detailed info:
● Become KAWA Affiliate - Please submit the form.
Or if you have any related problems, please contact us at marketing@kawa-in.com.
Office Address
Flat A 21/F, CHEUNG LEE IND BLDG 9, CHEUNG LEE ST, Chai Wan, HONG KONG
Please note: DO NOT return items to office address. To return a product, please contact support@kawa-in.com.