Q&A-Dash Cam D8 & D10 & D11
How to change your Wi-Fi Password?
Enter the dash cam settings in the app. Click on Wi-Fi Hotspot Settings > Change Wi-Fi Hotspot Password. Follow the on-screen instructions to change the password. The changed password will be displayed on the dash cam's Wi-Fi page. Press the function button below the settings icon to enter Settings > System Settings > Wi-Fi Hotspot to view it. When entering the dash cam's main page, please reconnect to the dash cam's Wi-Fi using the new password.
How to change your Wi-Fi Password?
Enter the dash cam settings in the app. Click on Wi-Fi Hotspot Settings > Change Wi-Fi Hotspot Password. Follow the on-screen instructions to change the password. The changed password will be displayed on the dash cam's Wi-Fi page. Press the function button below the settings icon to enter Settings > System Settings > Wi-Fi Hotspot to view it. When entering the dash cam's main page, please reconnect to the dash cam's Wi-Fi using the new password.
Why I can't activate my dash cam's voice contro...
When operating on the app interface, voice control function will not be executed.
Why I can't activate my dash cam's voice contro...
When operating on the app interface, voice control function will not be executed.
How to check the Device Information and Version?
Click on "Me" in the bottom-right corner to find "My Devices" and view your device information, including local albums, app version, and frequently asked questions about the dash cam.
How to check the Device Information and Version?
Click on "Me" in the bottom-right corner to find "My Devices" and view your device information, including local albums, app version, and frequently asked questions about the dash cam.
How to connect your dash cam to APP?
Step 1: Adding the Dash Cam to the KAWA AUTO App Install and Open the KAWA AUTO App: Ensure that you have the latest version of the KAWA AUTO app installed on your phone. Open the KAWA AUTO app. Add the Dash Cam: On the app's main page, find and tap on the plus icon (usually used for adding new devices). Select the image that matches your dash cam's model from the list of devices. Connect to the Dash Cam's Wi-Fi: Follow the on-screen instructions to connect to the dash cam's Wi-Fi hotspot in your phone's WLAN settings. The Wi-Fi hotspot name is typically "KAWA_DXX_XXXX," please check the device label for the specific hotspot name. Enter the default password "12345678" or the password provided on the device label. Complete Authorization: Follow the on-screen prompts to complete the authorization process. Once added successfully, the dash cam's home screen will be displayed within the KAWA AUTO app. Troubleshooting: If unable to connect, check that the password entered is correct. Try turning off and on your phone's Wi-Fi switch. Ensure that you have followed the on-screen prompts to complete authorization. If issues persist, try forgetting the dash cam's Wi-Fi hotspot in your phone's WLAN settings and reconnect. Unbinding the Device (if needed): Open the KAWA AUTO app. Tap on the more icon (usually three dots) on the dash cam card. Select "Unbind Device" from the options that pop up. Step 2: Connecting to an Already Added Dash Cam Connect to Wi-Fi: When the KAWA AUTO app has already added the dash cam and displays its device information, turn on your phone's Wi-Fi. Find and connect to the dash cam's Wi-Fi hotspot in your phone's WLAN settings. Ensure Wi-Fi Hotspot is Available: If your phone cannot find the Wi-Fi, ensure that the dash cam is on and its Wi-Fi hotspot is enabled. In the dash cam's settings, you can enable the "Wi-Fi Always On" option so that whenever the dash cam is turned on, the Wi-Fi automatically turns on. (This is usually turned on by default.)...
How to connect your dash cam to APP?
Step 1: Adding the Dash Cam to the KAWA AUTO App Install and Open the KAWA AUTO App: Ensure that you have the latest version of the KAWA AUTO app installed on your phone. Open the KAWA AUTO app. Add the Dash Cam: On the app's main page, find and tap on the plus icon (usually used for adding new devices). Select the image that matches your dash cam's model from the list of devices. Connect to the Dash Cam's Wi-Fi: Follow the on-screen instructions to connect to the dash cam's Wi-Fi hotspot in your phone's WLAN settings. The Wi-Fi hotspot name is typically "KAWA_DXX_XXXX," please check the device label for the specific hotspot name. Enter the default password "12345678" or the password provided on the device label. Complete Authorization: Follow the on-screen prompts to complete the authorization process. Once added successfully, the dash cam's home screen will be displayed within the KAWA AUTO app. Troubleshooting: If unable to connect, check that the password entered is correct. Try turning off and on your phone's Wi-Fi switch. Ensure that you have followed the on-screen prompts to complete authorization. If issues persist, try forgetting the dash cam's Wi-Fi hotspot in your phone's WLAN settings and reconnect. Unbinding the Device (if needed): Open the KAWA AUTO app. Tap on the more icon (usually three dots) on the dash cam card. Select "Unbind Device" from the options that pop up. Step 2: Connecting to an Already Added Dash Cam Connect to Wi-Fi: When the KAWA AUTO app has already added the dash cam and displays its device information, turn on your phone's Wi-Fi. Find and connect to the dash cam's Wi-Fi hotspot in your phone's WLAN settings. Ensure Wi-Fi Hotspot is Available: If your phone cannot find the Wi-Fi, ensure that the dash cam is on and its Wi-Fi hotspot is enabled. In the dash cam's settings, you can enable the "Wi-Fi Always On" option so that whenever the dash cam is turned on, the Wi-Fi automatically turns on. (This is usually turned on by default.)...
How to get the photo taken function?
If the current device supports voice control, you can simply say "take a photo" to achieve this. When the dash cam is connected to the app, click on the photo icon on the dash cam's home screen. Note: Only the front camera can take photos. The reverse/rear camera cannot perform this function. Photos are saved using a loop recording mechanism. The dash cam can store up to 100 photos. When the limit is reached, the oldest photo will be automatically deleted and replaced with a new one. Please backup important photos promptly if they are lost.
How to get the photo taken function?
If the current device supports voice control, you can simply say "take a photo" to achieve this. When the dash cam is connected to the app, click on the photo icon on the dash cam's home screen. Note: Only the front camera can take photos. The reverse/rear camera cannot perform this function. Photos are saved using a loop recording mechanism. The dash cam can store up to 100 photos. When the limit is reached, the oldest photo will be automatically deleted and replaced with a new one. Please backup important photos promptly if they are lost.
The instructions about Micro SD Card Recording.
I. Supported Memory Cards The dash cam supports microSD cards with a minimum capacity of 16GB to 256GB, requiring a data rate of Class 10 or higher. While you can use other capacities and lower-grade microSD cards, we cannot guarantee effective recording. Lower-grade SD cards may result in slower write speeds and video recording errors. II. Video Storage Mechanism This dash cam utilizes a loop recording mechanism to ensure continuous video storage. When the storage space for a specific type of video is exhausted, the oldest video will be automatically overwritten by new video. To ensure important videos are not overwritten, please export them promptly to your phone, computer, or other storage devices. III. Total Video Duration The total duration of recorded video is influenced by various factors, including the capacity of the storage card, video settings, and actual road conditions. Here are some suggestions to extend video recording duration: Choose a storage card with a larger capacity. Adjust video settings, such as reducing resolution, decreasing recording frame rate, or selecting a higher compression ratio. Reduce emergency video recordings by adjusting the collision sensitivity. If there are too many emergency videos, you can back them up and delete them to release more storage space. IV. Tips for Using Memory Cards Do not insert or remove the microSD card while the dash cam is turned on to avoid damaging the device or the memory card. When using a microSD card for the first time in a dash cam, please ensure to format it. Formatting the microSD card on other devices may cause it to function abnormally in the dash cam. The microSD card may become damaged or degraded after prolonged use. Please replace it with a new memory card in such cases. Please follow these guidelines to ensure your dash cam operates normally and effectively.
The instructions about Micro SD Card Recording.
I. Supported Memory Cards The dash cam supports microSD cards with a minimum capacity of 16GB to 256GB, requiring a data rate of Class 10 or higher. While you can use other capacities and lower-grade microSD cards, we cannot guarantee effective recording. Lower-grade SD cards may result in slower write speeds and video recording errors. II. Video Storage Mechanism This dash cam utilizes a loop recording mechanism to ensure continuous video storage. When the storage space for a specific type of video is exhausted, the oldest video will be automatically overwritten by new video. To ensure important videos are not overwritten, please export them promptly to your phone, computer, or other storage devices. III. Total Video Duration The total duration of recorded video is influenced by various factors, including the capacity of the storage card, video settings, and actual road conditions. Here are some suggestions to extend video recording duration: Choose a storage card with a larger capacity. Adjust video settings, such as reducing resolution, decreasing recording frame rate, or selecting a higher compression ratio. Reduce emergency video recordings by adjusting the collision sensitivity. If there are too many emergency videos, you can back them up and delete them to release more storage space. IV. Tips for Using Memory Cards Do not insert or remove the microSD card while the dash cam is turned on to avoid damaging the device or the memory card. When using a microSD card for the first time in a dash cam, please ensure to format it. Formatting the microSD card on other devices may cause it to function abnormally in the dash cam. The microSD card may become damaged or degraded after prolonged use. Please replace it with a new memory card in such cases. Please follow these guidelines to ensure your dash cam operates normally and effectively.